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CASHIER
NATURE OF WORK
This is varied clerical and cashier
work in receiving, posting and processing utility payments.
Work involves
accepting and recording utility payments, balancing cash receipts, monitoring
delinquent accounts and performing a variety of fiscal-related clerical duties.
Work is performed under general supervision of the Utilities Manager, and is
reviewed through observation, discussion and examination of records.
DUTIES AND RESPONSIBILITIES
Serves customers
at a counter, accepting utilities deposits, payments of fees and providing
general information about utility services and regulations; operates a cash
register, makes change, stamps receipts; refunds deposits; responds to
complaints, answers inquiries and refers requests for special readings or
repairs to service department.
Balances receipt tapes against cash
drawer; prepares bank deposits.
Performs other work as required.
Types
correspondence, reports, memoranda, meeting agendas and minutes and other
materials from rough draft or verbal instructions; assembles and mails reports
and other materials; operates postage meter and logs charges to various accounts
daily.
Receives,
screens and directs callers or visitors; explains utility services, procedures
and charges; receives, receipts and accounts for payments; assists customers in
completing applications and change requests; types work orders for service
department.
Must over a period of time learn to
operate the computer to back up the Utility Bookkeeper.
DESIRABLE QUALIFICATIONS
Training and Experience
A combination substantially
equivalent to experience in public contact work including the receipt and
handling of cash.
A combination
substantially equivalent to training in commercial/secretarial subjects and
experience in typing and clerical accounting work, preferably including training
on computers.
Knowledge/Abilities/Skills
Knowledge of modern office practices,
procedures, equipment and standard clerical techniques.
Knowledge of cash handling and record
keeping standards and practices.
Ability to make arithmetical
calculations rapidly and accurately.
Ability to understand and follow
moderately complex oral and written instructions.
Ability to establish and maintain
effective working relationships with fellow employees and the public.
Ability to operate a typewriter and
cash register.
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