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Sample Disconnect and Reconnect of
Utility Services Ordinance
CITY OF _______
RESOLUTION 2003-50
RESOLUTION ESTABLISHING A POLICY FOR TERMINATION AND RECONNECTION OF A UTILITY
SERVICE
WHEREAS, the City of ______ receives requests for discontinuing utility
services; and
WHEREAS:) on occasion the City of
______ is forced to terminate a utility service to customers due to lack of
payment; and
WHEREAS:) there is a cost to the
City of _____ to have staff terminate and reconnect a utility service; and
WHEREAS, there is a cost to
discontinue and/or resume services; and
ALSO LET IT BE KNOWN:) the ______
Public Utilities Commission has reviewed this policy and made recommendations to
the ______ City Council for approval;
THEREFORE BE IT RESOLVED, by the
_____ City Council that the following policies be adopted concerning termination
and reconnection of a utility service.
I. WATER SERVICE
A. Water Disconnect/Water
Shutoff A water service disconnect/shutoff will be done, at the
request of the owner or by the City of _____ if payment is not properly made.
There will be no fee if the disconnect/shutoff is made during the business hours
of 8:00 a.m. to 3:00 p.m. If the request is made after 3:00 p.m. during the
week, or on the weekend, or on a ho1iday, a $100.00 disconnect/shutoff fee will
need to be paid for in full for each service, or the customer will have to wait
until the next business day for the disconnect/shutoff to be done.
B. Water Reconnect A
water service reconnect fee of $30.00 will be paid prior to re-establishing
service during the business hours of 8:00 a.m. to 3:00 p.m. If the reconnect
request is made after 3:00 p.m. during the week, or on the weekend, or on a
ho1iday, a $100.00 reconnect fee will need to be paid in full for each service,
or the customer will have to wait until the next business day for the reconnect
to be done and pay the appropriate fee.
C. Water Reconnect Due To Lack
of Payment on Account If a water service reconnect needs to be done
due to a lack of payment on account, a fee of $100.00 will be paid in full prior
to re-establishing service during the business hours of 8:00 a.m. to 3:00 p.m.
If the reconnect is to be done after 3:00 p.m. during the week, or on the
weekend, or on a holiday, a $150.00 reconnect fee will need to be paid in full
for each service, or the customer will have to wait until the next business day
for the reconnect to be done and pay the appropriate fee.
D. Water Service Charges Once the
water service bas been disconnected/shutoff there win be no water, water
treatment and sewer charges related to this service. These charges will be
bi1led up to the time of disconnected/shutoff with the next regular billing
period. The water, water treatment and sewer charges will resume when the water
service has been reconnected.
E. Continuation of Charges If the
water service is not disconnected/shutoff, but the property is vacant, all
charges will continue to be billed. If the owner does not request a water
service disconnect/shut off or if because of the type of hookup the City of
______ is unable to accomplish the disconnect/shut off, the charges win continue
to be billed.
II.
ELECTRIC SERVICE
A. Electric Disconnect/Termination An
electrical service disconnect/termination will be done at the request of the
owner or by the City of ______ if payment is not properly made. There will be no
fee if the disconnect/termination is during the business hours of 8:00 a.m. and
3:00 p.m. If the request is made after 3:00 p.m. during the week, or on the
weekend, or on a holiday, a $150.00 disconnect/termination fee will be paid in
full for each service, or the customer win have to wait until the next business
day for the disconnect/termination to be done.
B. Electric Reconnect An electrical
service reconnect charge of $30.00 will be paid to re-establishing service
during the business hours of 8:00 a.m. and 3:00 p.m. If the reconnect request is
made after 3:00 p.m. during the week, or on the weekend, or on a ho1iday, a
$150.00 reconnect fee will need to be paid in full for each service, or the
customer will have to wait until the next business day for the reconnect to be
done and pay the appropriate fee.
C. Electric Reconnect Due To Lack of Payment
on the Account If an electrical service reconnect needs to be done due
to a lack of payment on account, a fee of $100.00 will be paid in full prior to
re-establishing service during the business hours of 8:00 a.m. to 3:00 p.m. If
the reconnect/turn-on is to be done after 3:00 p.m. during the week, or on the
weekend, or on a holiday, a $150.00 reconnect fee will be need to be paid in
full for each service, or the customer will have to wait until the next business
day for the reconnect to be done and pay the appropriate fee.
D. Electric Service Charges Once
the electrical service has been disconnected/terminated there will be no charges
made related to this service. The charges will be billed up to the time of the
disconnect/termination with the next regular billing period. The electrical
charges will resume when the electrical service has been reconnected.
E. Continuation of Charges If the
electrical service is not disconnected/terminated but the property is vacant,
all charges will continue to be billed. If the owner does not request an
electrical disconnect/termination, or if because of the type of hookup the City
of ______ is unable to accomplish the disconnect/termination, the charges will
continue to be billed.
III. RENTAL PROPERTY
A. Final Readings An owner can
request a water disconnect/shutoff or an electric disconnect/termination of
service for rental property, however, a renter shall notify the City of _____
when leaving rental property. If a disagreement arises between the owner and
renter concerning the final reading date, the owner shall be responsible for the
disputed time period.
This said Resolution No. 2003-50 passed and
adopted by the ________ City Council this ____ day of _____.
Motion made by _______ seconded by ______. SEAL
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